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Tech Tips: Home

Information for students, staff and faculty using SAU Library.

Information Technology Department

The Information Technology Department is located in the Lower Level of the Library.

Password Management/Reset

Help Desk contact information:  please use the following email addresses to create helpdesk tickets

Phone: 563-333-6368


General IT assistance - 
Phone system assistance -
Classroom assistance - 
Blackboard assistance -

Blackboard Guides and How to Videos

Ellucian GO Mobile App

Ellucian GO is a free mobile application available to SAU students with Apple, Android, or Kindle Fire devices. Students will be able to view their grades, class schedules, account holds, financials, campus maps and more. Follow these steps to download:

1. Navigate to an app store on your mobile device.

iTunes App Store for Apple iOS devices running iOS 8.0 or later

Google Play for Android devices running system version 4.0.3 or later

Amazon Apps for Kindle Fire devices, 2nd or 3rd generation

2. Search the app store for Ellucian GO

3. Download the free Ellucian GO app

4. Once the app is installed, search the list of institutions and select St. Ambrose University

5. Sign in using your SAU network credentials to view any secure information (signified by a padlock)

Microsoft Office 365


Students are able to register their SAU email address at Microsoft and get a free download of Office 365. Go to the link, enter your SAU email address and click Get Started. You will receive an email in order to finish the process, create a Microsoft account and download Office 365.

MySAU Portal

Student Email

CitiBus mobile app

Never again wonder when the bus will arrive – track your ride with the new CitiBus real time transit rider app. 


Transloc, a web and app accessible program, lets riders track where their bus is in real time and get information for trip planning. Riders can sign up for timely notifications and alerts about significant route changes and detours when they occur, and be connected to route detail for travel on both Davenport CitiBus and Metro with just one app.


The Transloc Rider app can be downloaded free at the Apple Store and on Google Play.

Preview the app at ; get app feature details at .  Remember:  SAU students, faculty & staff ride free with a current BeeCard (student/employee ID)!   

Wireless Internet

Wireless Internet access is available in all residence halls and most public places on campus. 

Students, please do not bring your own router.

Wireless printers and Chromecasts are not recommended for security reasons. 

Students must use the student wifi on campus. Public wifi is available only to campus guests. 

Campus computer labs

Ambrose Hall 413C

Cosgrove Lab (open 24 hours)

Galvin 139 (Mac)

Hayes 100 (Mac)

Library (PC)

McMullen 101 & 102

Health Sciences 113

54th Street 105


Computer programs available in the Library

The following programs are installed on computers available for student use in the Library:


IBM SPSS Statistics 22

Internet Explorer

LabScribe 2

Microsoft Access, Excel, PowerPoint, Publisher and Word





Wolfram CDF